Drop & Go Car Parking Terms & Conditions

You acknowledge that you enter into this contract with us on the basis of these Terms. You agree to indemnify us for any losses we suffer in respect of any breach of these Terms, including but not limited to overstay charges and charges for breaching the car park terms including leaving the car park without paying any unpaid charges which are due for the car.

Car parks are priced per calendar day. If a customer stays up to 6 hours beyond the exit time specified during the booking process you will not be charged an additional fee. If however, you leave the car park more than 6 hours after the exit time specified at time of booking you will be charged an ‘Overstay’ charge.

The overstay charge must be paid in full before you leave the car park. Please note that this extra charge applies irrespective of the reason for your delayed return to the car park, unless your delayed return is caused by the negligence of the Airport.

The overstay charge referenced above do not apply to the T1 Short Stay Turn-up, T2 Multi-Storey Turn-up or 3 Multi Storey Turn-up car parking product at Manchester Airport or the Short Stay Premium car parking product at Stansted Airport or the Short Stay 1 Drop-off or Pick-up car parking product at East Midlands Airport. Where you have booked to use T1 Short Stay Turn-up, T2 Multi-Storey Turn-up or T3 Multi Storey Turn-up at Manchester Airport or the Short Stay Premium at Stansted Airport or Short Stay 1 Drop-off or Pick-up at East Midlands Airport there will be no 6 hour grace period; your booking will expire at the exit time specified during the booking process. For any additional time spent in the Short Stay car park, you will be charged at the standard car park turn-up tariffs (as advertised on the entrance to the car park, which may change from time to time).

Additionally, if you have parked in a designated ‘Premium’ car parking space at Manchester or East Midlands Airport, or a ‘Priority’ car parking space at Stansted Airport, without booking a premium/priority car parking product you will be charged a fee of £20 per day. Premium/priority parking is clearly sign posted within the car parks.

If you have booked meet & greet, valet parking, meet & greet plus or Drop & Go (all referred to as M&G in these T&Cs), when at the M&G reception area, the terminal forecourt or in the car park, you must drive carefully and responsibly. You must also ensure that any children and animals are properly supervised and are at all times accompanied when they are using the car park/at the reception area. Please take care to be aware of all vehicles in motion within the car park/ M&G reception are.

If you have booked M&G parking you should only arrive in the hour indicated when you booked and stated in your booking confirmation. If you arrive at a different time the Airport reserves the right to refuse to provide you with the M&G service and car parking. The Airport reserves the right to search your vehicle for security reasons.

All vehicles are parked at the owner’s risk. When you have parked your vehicle, it is your responsibility to:

  • lock your vehicle securely;
  • for M&G bookings only, please leave your keys in the concierge kiosk;
  • fully close all windows of your vehicle;
  • apply your handbrake properly;
  • engage any steering lock, alarm or immobiliser you have;
  • not leave any animal or person within your vehicle;
  • remove your possessions and ensure that any possessions you decide to leave in your vehicle are placed in a locked boot and are not on display.

The Airport is not responsible for any loss or damage whatsoever occurring to your vehicle or possessions within it resulting from your failure to do these things. The Airport and its subcontractors do not accept any valuables or other articles for safe custody.

Where CCTV cameras are installed in our car parks they are used to assist in the proper running of the car park. The CCTV cameras may also act as a deterrent to criminal activity. We do not make any representation as to the extent of coverage provided by the cameras and no guarantee is given as to the security of your vehicle in car parks where CCTV is installed. If you believe that criminal damage has been caused to your vehicle/property you should report this to the police. In the event that there is any footage available, the Airport branch of the local Police force has full access to all of our CCTV and the Airport would fully cooperate with any police investigation as needed.

While the Airport uses reasonable endeavors to ensure that the car parks are secure, the Airport does not guarantee that they are a secure environment.

Vehicles must be parked, wholly, in the appropriate marked bays only. Additionally, vehicles must be parked in a manner so as not to cause any obstruction to other car park users.

You must comply with all directional signage and other instructions when in the car park/M&G reception area.

For M&G bookings only, you should ensure that you leave with the Airport’s employees or subcontractors only your ignition key, the key to your driver’s door and the key for any security or immobilisation device fitted to your vehicle. The Airport and its subcontractors accept no liability for any loss or damage suffered by you where you leave other keys with us. In some instances you may be given a ticket to allow you to pick up your keys from our self-service machines. It is your responsibility to keep this ticket safe and the Airport is not responsible for any loss or damage you suffer as a consequence of you losing that ticket, including a third party using your ticket to collect your keys and car.

For M&G bookings only, by leaving your vehicle with the Airport’s employees or subcontractors, you warrant that the vehicle is and at all times while in our custody shall be roadworthy, has a valid MOT, is appropriately taxed and is properly insured so as to comply with all relevant legislation in the United Kingdom. You hereby indemnify the Airport and its subcontractors in respect of all claims, losses, damages, costs and expenses suffered by the Airport or its subcontractors arising from any breach of this warranty. You accept liability for all harm suffered by third parties as a result of any breach of this warranty.

We reserve the right to refuse the admission of any vehicle to the car park for any reason whatsoever and may remove from the car park or move within the car park any vehicle by whatever method we consider reasonable.

We reserve the right to move vehicles within the car park, by driving or otherwise, to such extent as is reasonably necessary for the purposes of safety to persons or property to avoid obstruction or for the more efficient arrangement of its parking facilities.

We additionally reserve the right, where the car park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency, to remove any vehicle at any time to any other reasonably convenient car park within the control of the Airport or otherwise as may be expedient.

No vehicle shall be towed into the car park and no work on or cleaning of vehicles by users or their agents is permitted in the car park.

No activity in connection with the selling, hiring or other disposal of vehicles shall be carried out in the car park.

If your vehicle battery is found to have inadequate charge during the period it is held in our M&G storage car park, where available, one of our trained staff may recharge your battery so that your vehicle can be made ready for collection upon your return.


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